When choosing a transportation company, it is important to know what their philosophy is, how they conduct their business, and their level of experience. The philosophy of L.J. Transportation, Inc. is to provide the best transportation experience possible every time! We are not interested in being the largest limousine company in the United States, only the best. We can see this goal being achieved in the responses we get from our clients. These clients range from meeting planners who have used companies throughout the United States to individual clients who travel extensively to the finest resorts around the world. Many of these clients have informed us that our service is the best they have received in all of their travels. Providing the finest in transportation takes excellence in all areas. The following is an overview of these areas and how we are able to provide the finest service around:
L.J. Transportation, Inc. has been serving all of Southern California for over 15 years. In that time, we have handled transportation for thousands of corporate groups, foreign dignitaries, CEOs from Fortune 500 companies, and many other clients. We are group transportation specialists. We have handled the coordination of transportation for groups of over 600 people, airport arrivals and departures, tours, and more. We have provided on-site staff to assist with coordination, travel arrangements, ticket purchasing, and accommodations at various attractions and venues all over the Southern California region. L.J. Transportation, Inc. is the premier transportation company for all of San Diego’s finer hotels and has been for many years. We are aware of the particular needs of the hotel industry and are able to cater to those needs. We are very proud of the fact that these hotels have chosen L.J. Transportation and continue to do so for many years. We also have experience handling the transportation for many royal families from around the world. There is no other transportation company in Southern California that has the experience L.J. Transportation, Inc. does with CEOs, foreign dignitaries, and other high-end corporate groups.
Every manager at L.J. Transportation, Inc. has over 20 years of personal experience in the transportation industry. It is this experience that enables us to avoid transportation problems other companies may not even foresee. Further, all of our account managers and reservationists have many years of experience. There is always an experienced and knowledgeable agent to take your reservation and answer any question you may have. All reservationists are trained in providing customer service using methods employed by the finer resorts. We are available 24 hours a day, 7 days a week, and 365 days a year. L.J. Transportation, Inc. has the most sophisticated computer program available to the transportation industry. This technology provides better reservation tracking, individual profiles to handle special requests, and quick comprehensive invoicing. Confirmations of individual and group reservations are provided as standard procedure of L.J. Transportation, Inc. This assures that nothing is missed and everything is to each client’s standards. Through years of experience, we have found that communication is the key to providing flawless transportation. Each vehicle is equipped with a cellular phone and every chauffeur has a pager and Nextel unit. This allows us to get a hold of our chauffeurs on a moment’s notice to determine their status, inform them of any changes, or convey information to clients. Our dispatchers monitor all flight information via our satellite tracking system. This system provides us with real time updates and enables us to be there on time, even if a flight arrives early. Our dispatchers also track our vehicles.
L.J. Transportation, Inc. has the finest chauffeurs in Southern California. This has been accomplished using the following procedures and criteria: We hire only mature individuals who take this profession seriously. We are very discerning in who we hire. Applicants must demonstrate their knowledge of San Diego and Southern California, have a service background, a clean DMV report, professional appearance and demeanor, and demonstrate the ability to follow detailed instructions. All chauffeurs are required to pass random drug and alcohol tests.Chauffeurs must adhere to the policies within the Chauffeur’s Guide developed by L.J. Transportation, Inc., that covers everything from safe driving techniques to proper protocol with people of other cultures.Every chauffeur goes through extensive training that includes lectures, driving tests, and written tests.Meetings and evaluations are done routinely to review and implement the best service.Our Chauffeurs are the highest compensated in the industry. We pay more to get and keep the best. Many of our Chauffeurs have been with the company for over five years. There really is no substitute for experience. With L.J. Transportation, Inc., you will always get a truly professional chauffeur; one who is experienced, knowledgeable, pleasant, and service oriented!